JOURNAL OF EDUCATION (EKSUJOE)

IMPROVING ORGANIZATIONAL EFFICIENCY THROUGH DIGITAL TECHNOLOGIES IN TERTIARY INSTITUTIONS IN EKITI STATE, NIGERIA

Abstract

This paper explored ways of improving organizational efficiency through digital technologies in tertiary institutions in Ekiti State. Specifically, the study examined the current state of organizational efficiency, institutional governance structures in tertiary institutions, the impact of digital transformation initiatives on administrative processes, the effectiveness of various resource allocation in optimizing organizational efficiency and the role of organizational culture in optimizing organizational efficiency in tertiary institutions in Ekiti State. The study adopted descriptive survey research design. The population comprised 3,912 administrative staff from tertiary institutions in Ekiti State (Ekiti State University, Ado-Ekiti, Federal University Oye-Ekiti, Bamidele Olumilua University of Education, Science and Technology, Ikere-Ekiti and Federal Polytechnic Ado-Ekiti). The sample comprised 400 respondents selected using simple random sampling technique. An instrument titled “Organization Efficiency Questionnaire (EFQ)” was used to collect data for the study. The validity of the instrument was ensured. For the reliability of the instrument, test re-test method was used to obtain a reliability coefficient of 0.79. The data collected were analyzed using descriptive and inferential statistics. Descriptive statistics such as mean and standard deviation was used to answer the research questions, while inferential statistics of Pearson Product Moment Correlation (PPMC) was used to test the hypotheses. The findings revealed that governance structures, digital transformation initiatives, resource allocation and organizational culture are significant ways to improve organizational efficiency. It was recommended that tertiary institutions should implement comprehensive process to streamline decision-making procedures, eliminate task duplication and establish clear communication protocols across all organizational levels. Also, institutions should prioritize comprehensive staff training programmes and change management strategies to support organizational efficiency.